O2C Order & Customer Contact Management Trainee – Budapest XIII.

Bruttó órabér

2400Ft/óra

Client: Opella Healthcare Commercial Kft

Worktime interval
20-30 hours weekly

Looking to launch your career at the cutting edge of healthcare? Join Opella as an O2C Order & Customer Contact Management Trainee for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.

Company info

Opella is a leading global consumer healthcare company focused on improving everyday health and making self-care more accessible. With a strong international presence and a portfolio of trusted healthcare brands, Opella helps millions of people take better care of their health every day.

Tasks
  • Assist O2C Market Customer Care teams with daily operational activities
  • Responsible for Customer order administration
  • Responsible for capturing customer orders accurately and efficiently into the ERP system
  • Collect and register inquiries, requests, claims, returns from external and internal customers in a timely manner, based on predefined priorities
  • Handle and track customer complaints, resolving within own area of responsibility or by coordinating with other functions
  • Ensure all activities comply with Opella policies, O2C Core Model processes, and Good Distribution Practices
  • Contribute to process improvement and automation initiatives
  • Support ongoing projects with administrative tasks
  • Prepare ad hoc reports and analysis
Requirements
  • Ongoing university studies in Finance, Logistics, Supply Chain, or Business Administration (active student status in Hungary)
  • Proficiency in Microsoft Office
  • Fluent English and German language knowledge
Working hours
  • 20-30 hour availability/week
  • Long-term student job
What we offer
  • Months 1–3: gross HUF 2,400/hour, from the 4th month onward: gross HUF 2,600/hour
  • Flexible home office policy
  • Trainee program opportunity
  • Thesis support
  • Paid leave
Nice to have
  • Experience with ERP systems
Application

Apply only with English CV. If you have any questions, please contact me (banfi.barnabas@minddiak.hu).

Details

Specialization:
Ügyfélszolgálat/ Vevőszolgálat
Position:
Customer Service
Scheduled start date:
azonnali munkakezdés
Required language skills:
angolorally: +++in writing: +++
magyarorally: +++in writing: +++
németorally: ++in writing: ++
Computer skills required:
Irodai szoftver / MS Excel / Wordlevel: ++
Required qualifications:
Graduation

Contact: Dénes Roland (denes.roland@minddiak.hu)

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