Client Services Intern
Bruttó órabér
2350Ft/óra
Client: BlackRock Hungary Kft.
Worktime interval
More than 30 hours weekly
Do you consider yourself a strongly interpersonal individual who can build relationships easily, and you also have an interest in the world of investments and asset management? If you not only want to execute tasks but also "challenge the status quo" with your innovation-driven mindset, here is an opportunity to learn and grow at a multinational company with clients from all over the world! Take the chance, make a change!
Category
Economics
Company info
As the world’s largest asset manager and a leading provider of financial technology, BlackRock’s purpose is to help more and more people experience financial well-being. Founded in 1988 and based in New York City, BlackRock operates globally, with more than 70 offices spanning 40 countries, and clients in over 100 countries. They opened their Budapest Innovation Hub in 2017, with the idea that technology and finance go hand-in-hand – something they’ve believed since their founding. As a firm and together with their clients, they work to create a more equitable and resilient world, today and for generations to come.
Tasks
- Ensure timely and accurate responses to high volume service activities for both internal and external clients
- Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement
- Be motivated to achieve or outperform on service-level agreements and client expectations
- Embrace the use of technology and digital tools to deliver the highest level of service
- Aim to achieve excellent results in client satisfaction surveys and work closely with other team members to achieve overall strategic business objectives
- Build relationships and collaborate closely with internal partners to ensure a seamless delivery of service
- Handle client concerns in a timely and sensitive manner and in accordance with internal procedures
- Facilitate the diagnosis of complex client service issues, identify the source of service deficiencies and own their resolution
Requirements
- The position is open for applicants with active or passive student status
- Fluency in written and spoken English is essential
- Knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook etc.)
- An interest in asset management and a desire to learn
- A passion for serving clients by being responsive and empathetic
- Excellent written and oral communication skills
- Attention to detail and analytical skills
Working hours
- Availability to work at least 30 hours per week according to agreed schedule
- One-year opportunity with the possibility of extension
What we offer
- 2350 Ft/hour in gross
- Internship confirmation
- Learning and development opportunities
- Possibility to evolve and gain valuable experience
- Potential to work towards a relevant professional qualification
- Join one of the world’s leading asset management firms
Nice to have
- Knowledge in Power BI
- Knowledge in SQL, Python or other programming language
Application
If you are interested in this position please fill in the form below and upload your CV.
Details
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